Best Benefits

Polymorph Recruitment

Part Time Scheduler (Cleaning Services Company) (Fully Remote) [GG]

Part Time (11:00PM - 7:00AM)

MYR 2,800.00 - 3,000.00/mth

Junior

1 year experience

Clerical/Administrative Support (Administrative Executive)

(Remote) 47150 Setia Alam, Selangor, Malaysia

Part Time Scheduler (Cleaning Services Company) (Fully Remote) [GG]

(Remote) 47150 Setia Alam, Selangor, Malaysia

Job Description

Our client is a dynamic start-up specializing in residential and commercial cleaning services. They pride themselves on offering tailored solutions, whether it's a regular cleaning, deep cleaning, or assistance with moving.

Position: Scheduler
Location: Fully Remote

Responsibilities:

Manage and adjust cleaner schedules using Launch27 and WhatsApp
Communicate with clients to confirm appointments, address inquiries, and provide exceptional customer service
Answer calls via JustCall
Prepare and send quote estimates using the L27 system
Follow up with clients on pending quotes or revisions
Coordinate any changes or adjustments to the schedule in real time
Communicate job details, updates, and changes to cleaners through WhatsApp
Liaise with clients regarding job timing, availability, and special requirements
Maintain accurate records of schedules, client preferences, and cleaner assignments
Any ad-hoc tasks assigned by the supervisor

Job Requirements

Requirements:

1 year experience in customer service
Proven experience in the cleaning industry (It’s a MUST)
Experienced in coordinating cleaners and managing bookings, handling emails and phone calls, giving cleaning estimations, communicating with clients
Must be able to speak fluently in English
Must be able to work night shift
Highly organized and detailed-oriented
Experience as cleaner is added advantage
Strong communication skills with a client-focused approach
Ability to handle urgent tasks efficiently and adapt to dynamic workflows
Independent and able to work with minimal supervision
Previous experience in the cleaning or related industry is a plus.
Experience in managing social media content and utilise Canva for editing will be an advantage

Notes:

The client will give 1 week trial for the selected candidate, before offering the job.

Remuneration packages:
Salary: RM3,000 per month (statutory contributions are not applicable)

Working Days: Monday to Friday (5-day work week)
Working Hours: 8:00 AM to 4:00 PM (Vancouver PST) / 11:00 PM to 7:00 AM (MYT)

Required Language

English Malay

Skills

Required (Must) Preferred (Add-on)

Benefits

About The Company

Polymorph Recruitment

SSM Registration Code: SA0484972-X

Passion

One of the greatest sadness in the team is that there are people that are unable to find jobs or even finding jobs that are not suitable hence finding people the right jobs gives us the greatest pleasure.

Our passion lies in our company that is being able to help candidates find their ideal job and as well give advice on how to grow themselves and give direction on where they can plan on their future so that they can better temselves.

We cover many different industries from F&B, Accounting, Sales, Marketing, PR, IT and much more. Hope to help all our candidates!

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