Petaling Jaya
2 years experience

SPM / Diploma / Degree or any relevant certificate in any field
Required language(s): Mandarin (MUST) & English
Minimum 1-year experience in the area of Customer Services (call center is advantageous)
Good presentation & negotiation skills with the ability to customize the product to customer needs
Computer literate
Positive working attitude and ability to work in a fast-paced and dynamic environment
Independent, pro-active and self-driven

Working hours: 6pm - 3am or 9pm - 6am based on rotation
Night shift required (UK timing)- 5 days of work (Monday to Sunday) based on rotation

Job Types: Full-time, Permanent

Responsibilities/ Scopes

Customer Service Mandarin Speaker - Night Shift
Job description
Takeaway food ordering platform in the UK.
Provide takeaway ordering website services to connect restaurants and customers in the UK.

The customer service team manages the tasks as below:
1. Administration: Data entry for client system setup and restaurant online menu
2. Live order observation and support: Manage online orders, and respond to requests from restaurants and consumers by telephone & email.
3. Maintain and develop a good relationship with existing and potential customers
4. Contribute and achieve the department group target set by the organization

Working Hours
Company Size

Total 1 - 9 employees

Employee Benefits
  • EPF

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