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[Up to RM 4000] Owner Relationship Executive – Mandarin Speaking (Subang Jaya)

Full Time

MYR 3,000.00 - 4,000.00

Junior

1 year experience

Public Relations/Communications (Others)

(On Site) Subang Jaya, 47500 Subang, Selangor, Malaysia

[Up to RM 4000] Owner Relationship Executive – Mandarin Speaking (Subang Jaya)

(On Site) Subang Jaya, 47500 Subang, Selangor, Malaysia

Job Description

  • Owner Query Management: Act as the primary point of contact for property owners, addressing inquiries and resolving issues related to tenancy management and rental services.
  • Customer Support: Provide customer support through multiple channels (email, phone, chat) Using a combination of human interaction and AI-powered tools to ensure efficient and accurate communication 
  • Tenancy Support: Assist property owners in managing tenancy-related matters, including leasing agreements, rental payments, maintenance requests, and other property management concerns. 
  • Service Quality Improvement: Monitor customer feedback and service quality, identify areas for improvement, and collaborate with internal teams to implement solutions and enhance overall service delivery. 

Job Requirements

  • Candidates must possess at least a Diploma or any higher education certificate.
  • Previous experience in customer service or project management, preferably in the hotel management, homestay field. 
  • Excellent communicator with a strong command of the English and Mandarin language.
  • Detail-oriented with the ability to identify and address issues promptly.
  • Ability to manage multiple tasks and projects simultaneously.
  • Possess own transport
  • Salary Range: RM3,000 – RM4,000 Basic 
  • Power Leave (Must take 1 day leave to recharge themselves every 2 month)
  • Atmosphere Working Environment
  • Working Hour: Monday to Friday (8:30am – 5:30pm / 9am – 6pm)

Required Language

-

Skills

Required (Must) Preferred (Add-on)
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Benefits

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About The Company

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM Registration Code: -

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We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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