Job Scope / Responsibilities – Beautician / Facial Therapist

1. Facial Treatments & Procedures

Perform all SkinLoft signature facials, including microdermabrasion, extractions, brightening therapies, LumiHydra, acne therapy, and relaxation facials.
Follow strict treatment protocols to ensure consistent results and excellent client experience.
Maintain accurate pre-treatment and post-treatment notes for every client.

2. Customer Consultation & Service

Conduct skin analysis using SkinLoft tools and guide clients through suitable treatment plans.
Explain post-care, contraindications, and treatment frequency with clarity and professionalism.
Uphold the brand’s “Empathetic Elegance” tone in all communication.

3. Product Knowledge & Sales Support

Educate clients on recommended homecare using Kinsley by K products.
Support service-to-product conversions professionally (no hard-selling).

4. Hygiene, Safety & Professional Standards

Ensure treatment rooms, tools, and machines are sanitized according to clinic-grade protocols.
Adhere to safety standards under a doctor-led environment.
Comply with SOPs for inventory, towel management, room turnover, and daily checklists.

5. Teamwork & Daily Operations

Work closely with the operations team to maintain smooth appointment flow.
Assist with reception duties when needed (answer inquiries, schedule appointments, follow up with clients).
Participate in weekly training, role-plays, and performance review sessions.

6. Professional Growth

Attend ongoing upskilling sessions in facial techniques, customer communication, sales psychology, and product mastery.
Represent SkinLoft professionally during events, roadshows, and Skintalk activities.