The role of Specialists – Receipting, is to be the subject matter expert related to the Receipting Processing which is responsible for conducting services relating to Billing and Cash Applications. The incumbent will be part of a team of specialists that will report to the Order to Cash Manager. This person will support in delivering a high performing Order-to-Cash function, through meeting KPIs and financial targets. OTC Service Delivery -Responsible for day-to-day operational duties, process payment matching and record receipts from on timely manner. -Perform clearing of open items in customer accounts. -Monitor collection activities of past due, critical accounts, monitor Accounts Receivable (AR) balances. -Develop and maintain good working relationships with counterparts in BU, HQ to ensure smooth processing of transactions. -Liaise with internal and external on receipting and reconciliation related matters, conduct root cause analysis and work on process improvement. -Prepares adjustments (credit/debit memos) when necessary and ensuring the adjustments is prepared in accordance with the relevant policies and approval. -Serve as the subject matter expert pertaining to receipting operations. -Work closely with tBusiness Partner unit and ensure all accounting activities of OTC processes are executed effectively and efficiently with appropriate controls and end to end view. -Perform month-end and year-end closing steps in accordance with the established work instructions and checklist. -Perform other duties and responsibilities as assigned by manager. Reporting Requirements -Prepare reports and assist in any data entry when required. -Prepare monthly Customer Aging Reports for BU. -Prepare, generate, and evaluate reports for collection accounts, credit reports, and client accounts. -Prepare debtors reconciliation for assigned portfolio and ensure reconciling items are resolved within the timeline. -Responsible for the timeliness and accuracy of receipting reports Project Management and Continuous Improvement -Support the implementation of new procedures as well as evaluate, plan, and implement improvements of existing procedures in all business processes and practices. -Work closely with the Team Lead and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency. -Assist with ad hoc projects as needed. Liaise with internal and external on billing related matters, conduct root cause analysis and work on process improvement. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ctos-job-specialist-receipting-fresh-grad] ; Requirements:- -Excellent knowledge of MS Office (particularly Excel) and ERP software. Require to have an understanding of some applications such as SAP, Salesforces, and SQL. -The ability to be detail oriented but can visualize the larger impact of a series of transactions. -Process-oriented with an understanding of both financial and operational controls. -Comfortable working with manual and automated processes -Excellent communication and interpersonal skills -Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people. -Action orientated to deliver results effectively. -Service oriented attitude and able to adapt to changes quickly. -Adherence to laws and best practices in regard to dealing with customers and data.
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