-Provide technical support for hardware, software, and network-related issues.   -Manage IT systems, servers, and data backup processes.   -Implement and maintain workflow automation tools (e.g., Zapier, Power Automate, Make/Integromat, AI tools).   -Collaborate with teams to identify opportunities for automation and digital improvement.   -Manage user accounts, permissions, and system security.   -Monitor and ensure network performance and system reliability.   -Support the integration of new technologies, applications, and digital systems.   -Maintain IT asset inventory and ensure software license compliance. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-marketsense-ict-sdn-bhd-job-it-automation-executive-penang-office] ; Requirements:- -Diploma or degree in Information Technology, Computer Science, or related field.   -2–4 years of experience in IT support, system administration, or automation.   -Good knowledge of networking, troubleshooting, and system setup.   -Familiarity with automation or AI tools (e.g., Zapier, Power Automate, ChatGPT API, etc.) is an advantage.   -Strong analytical, problem-solving, and multitasking skills.   -Able to work independently and proactively suggest improvements.