JOIN OUR GROWING TEAM! ✅ Opportunities for promotion ✅ EPF, EIS,SOCSO ✅ Training provided ✅ Overtime ✅ Medical benefits Supervisor Job Scope: -Create employees’ schedules to ensure efficient operations -Supervise and train staff to ensure they adhere to established standards of service and professionalism -Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering -Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management. -Explain and promote products and offerings -Ensure that all customers receive prompt, friendly, and attentive service. -Handle customer inquiries, concerns, and complaints in a courteous and professional manner. -To brew coffee or tea and to serve the drinks to customers -Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP. -Able to explain all Tealive products clearly to customers, and to promote/upsell the products at all times [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-loob-holding-sdn-bhd-job-outlet-supervisor-tealive-jementah] ; Requirements:- -Candidate must possess at least SPM / O-Level. -For Supervisor, at least 1 year of experienced as Team Lead or Crew Leader will be added advantage. -Prior experience in a food and beverage environment with customer facing responsibilities is an added advantage. -May work special events, as needed. -Must be able to work overtime as needed. -Must be able to work on Flexible time, Weekends and Public Holiday .