-Oversee and manage all activities related to acquiring direct dialogue supporters.   -Lead and direct a growing team of Direct Dialogue staff providing clear guidance ongoing support and opportunities for professional development.   -Supervise train coach and enhance the skills of staff involved in the Direct Dialogue program.   -Regularly assess and update training modules as needed to maintain high training standards.   -Implement and enhance staff retention and rewards programs.   -Create distance management tools to foster staff motivation and growth.   -Focus on high-performing target groups and carry out performance evaluations for those underperforming.   -Proactively track key performance indicators and leverage results to inform strategy aiming to enhance areas with significant growth potential.   -Collaborate with relevant members of the Fundraising Team to effectively monitor donor conversion rates and experiment with strategies for improvement. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-greenpeace-southeast-asia-berhad-job-fundraising-team-leader-senior] ; Requirements:- Education:  -Must possess a Bachelor’s Degree or Diploma in Marketing Business Administration Management Information Systems Communication or a related discipline. Work Experience: -A minimum of 2 years’ experience in fundraising or direct sales roles. -At least 2 years’ experience in leading and managing sales teams. -Proven track record in managing significant budgets and achieving income targets. -Experience in field marketing face-to-face sales or fundraising is preferred. -Background in collaborating with individuals from diverse cultural backgrounds. -Proficiency in budget forecasting and preparation of annual budgets. -Experience in a charity or non-profit setting is a plus. Functional Skills: -Familiarity with project and budget management tools and methodologies. -Experience in managing project budgets. -Understanding of forecasting techniques. -Proficient in Microsoft Office applications and experience using CRM systems. -Strong written and verbal communication skills in English and Bahasa Malaysia are essential.