Passionate about creating exceptional customer experiences? Join our team and make every interaction meaningful at AutoDetailer Studio! What You’ll Do: -Respond to customer enquiries and assist with service bookings -Listen to customer needs, identify pain points, and recommend suitable services -Guide customers through the service process from drop-off to delivery -Manage vehicle check-ins and ensure clear service understanding -Liaise with the Operations Team to track progress and provide timely updates -Prepare quotations, invoices, and service-related documents -Follow up after service to ensure satisfaction and gather feedback [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-autodetailer-studio-job-service-advisor-automotive] ; Requirements:- What We’re Looking For: -A customer-first mindset with a problem-solving approach -Organised, detail-oriented, and reliable -Strong communication and interpersonal skills -Relevant background in the automotive industry (strongly preferred) -Proficiency in English, Mandarin(preferred) and BM -Experience in customer service or service advisor roles -Tech-savvy and comfortable using Google Worskspace and CRM systems -Have a passion for cars and delivering premium customer experiences Why Join Us? Work with a respected brand in luxury car restoration and detailing -Be part of a collaborative, passionate, and growing team -Opportunity to work with rare and exclusive vehicles on concours-level restoration and detailing projects -Continuous growth and skill development opportunities
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