Activities and responsibilities supporting each area Field Sales Management -Responsible for building and managing the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the company and meeting / exceeding sales target. -Ensures that customers have a positive experience; commits to meet or exceed customer expectations. -Actively developing new account relationships in the Zone / Area to enhance customer penetration. -Proactively identify opportunities/new sales lead, understand customer requirements, prepare quotation, follow up and monitor closely to win deals. -Apply SPARKS methodology meticulously and timely input and update status of all leads in SPARKS app. -Provide timely support to ensure high level of customer satisfaction. -Provide customer’s credit and payment data to manage purchase orders. -Act as primary contact to address customer, product and customer quality concerns, which directly impact customer satisfaction, sales and market share retention. -Work closely with team manager to organize product demo and facilitate customer training. -Prepare regular reports, call plans, customer visit schedule as required by team Manager. -Occasional weekend and evening trade show and/or meeting participation are a must. -Submit any required administrative paperwork in a timely manner. -Proactively learning features of new products and understand new service offering developed by the Company. -Partner with dealers and region team to drive best practice behaviors related to Field capability. -Engage dealer principal, management and all levels of the business team to maximize service growth, profitability and absorption through training and promoting best practices. -Gain dealer alignment on targeted reinvestment into facilities, assets and personnel. -Any other duties and responsibilities as and when assigned by immediate superior or management. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ids-medical-systems-m-sdn-bhd-job-principal-sales-specialist-physio-rehab] ; Requirements:- -Candidates must possess at least a Diploma/Degree in Biomedical or equivalents. -At least 5 years working experience in Healthcare Industry. -Exposure in medical equipment – critical care, surgical, rehab and etc is an added advantage -Has own transport and willing to travel.
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