We are looking for a dedicated and customer-oriented Mandarin-speaking Customer Service Executive to manage live chat and email support. The role is responsible for responding to customer enquiries in a timely and professional manner via live chat and email platforms. -Handle customer enquiries through live chat and email in Mandarin (simplified/traditional) and English.   -Provide accurate information regarding products, services, and company policies.   -Resolve customer complaints efficiently and escalate issues when necessary.   -Maintain proper documentation of customer interactions. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-kaali-hr-sdn-bhd-job-live-chat-email-support-executive-must-be-able-to-read-wrtie-speak-traditional-mandarin-0] ; Requirements:-   -Proficient in Traditional Mandarin (read and write) is a MUST -SPM with at leasr 1 year experience in customer service. Diploma and Degree holder without experience may apply. -Good written communication skills.   -Basic computer literacy and typing skills.   -Customer-focused with strong problem-solving ability.   -Prior experience in customer service or online support is an added advantage.