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Customer Service Advisor – Collection Project - Native Japanese (Spouse Visa / PR) or Korean speaker

  • 2026-03-14

MYR 8,000.00 - 9,300.00

Cyberjaya, Selangor, Malaysia

Customer Service Advisor – Collection Project - Native Japanese (Spouse Visa / PR) or Korean speaker

Job Description

Customer Service Advisor – Collection Project - Native Japanese (Spouse Visa / PR) or Korean speaker 📍 Location: Cyberjaya, Selangor. Join a global travel platform and support international partners through voice and email. This role focuses on assisting partners with payment collections, invoice inquiries, and account-related matters, while providing excellent partner service. Position Customer Service Advisor – Collection Travel Project Start Date: -Japanese Speaker (Spouse Visa / PR): 26 March   -Korean Speaker (Local Malaysian): 11 May   Salary -Japanese Speaker: RM9,000 + up to RM300 KPI allowance   -Korean Speaker: RM8,500 + up to RM300 KPI allowance   Working Days / Hours -5 working days, 2 days off (rotational)   -Rotational shifts between 7:00 AM – 2:00 AM   Key Responsibilities -Handle voice calls and email support with partners   -Follow up with partners on overdue payments   -Assist with invoice disputes and payment verification   -Support partners with account status, payment updates, and contract/invoicing details   -Coordinate with internal teams to resolve partner issues efficiently   -Ensure accurate documentation and timely partner support   [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-kaali-hr-sdn-bhd-job-customer-service-advisor-collection-project-native-japanese-spouse-visa-pr-or-korean-speaker] ; Requirements:- Requirements: -Minimum Bachelor’s Degree   -Minimum 6 months BPO / Customer Service experience - FLUENT in MS ACCESS   -B2 level English proficiency   -Native Japanese (Spouse Visa / PR) or Korean speaker   Benefits -19 days Annual Leave   -Career progression opportunities   -AIA medical insurance coverage   -Annual salary increment

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