Job Description
- Greeting, order taking and preparation: Welcoming guests, taking drink orders accurately, preparing and serving beverages promptly and with a smile. -Providing Information: Answering customer questions about drinks, menu items, and promotions, and offering recommendations. -Handling Complaints: Addressing customer concerns or issues, resolving them effectively, and ensuring guest satisfaction. -Building Relationships: Creating a positive rapport with customers to encourage repeat business. -Drink Counter Maintenance: Keeping the drink counter area clean, organized, and well-stocked and supplies. -Inventory Management: Assisting with restocking supplies and monitoring stock levels. -Payment Processing: Handling cash and card transactions, processing payments accurately, and providing receipts to all customers. -Following Procedures: Adhering to safety and hygiene standards. -Collaboration: Working closely with all colleagues and management team to ensure smooth operations. -Assisting: Helping with tasks like preparing ice, supplies or cleaning the drink counter area. -Following Instructions: Being attentive to instructions from supervisors and other team members. -Maintaining a Positive Attitude: Contributing to a positive and efficient work environment. -Opening and Closing Duties: Helping with tasks like setting up the drink counter, stocking supplies, or cleaning the area at the beginning or end of the shift. -Cashier: Responsible as a cashier and ensuring that the total sales and petty cash in the drawer are correct. -Special Events: Assisting with events or promotions that require extra staff or specialized service. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-smart-legacy-sdn-bhd-job-drink-crew-barista-shah-alam] ; Requirements:- -Education: Minimum SPM or equivalent. -Freshie : Fresh graduates are welcome to apply. -Experience: Previous experience in FandB, cafes, or retail is an added advantage. -Skills: Strong communication (English/Bahasa Malaysia), ability to work as a team, and strong attention to detail for drink preparation. -Traits: Proactive, friendly, independent, and capable of working in a fast-paced environment. -Availability: Willingness to work on shifts, weekends, and public holidays is usually required. -Willing to work in these outlets : Alpha Angle (Wangsa Maju), IOI Mall Putrajaya, Mytown shopping centre (KL), AEON Maluri Cheras (KL), Central I-City (Shah Alam), AEON Shah Alam, AEON Bukit Raja (Klang), Toppen Shopping centre (JB) , Larkin Junction Mall (JB)