The Clinic Assistant supports the daily operations of the clinic by providing both administrative and clinical assistance. This role involves direct patient interaction, supporting healthcare providers, and ensuring smooth clinic operations. The candidate must be flexible and able to work on a rotational shift, including evenings, weekends, or public holidays as scheduled.

Key Responsibilities:

Administrative Duties:

• Greet, register, and assist patients upon arrival.
• Schedule appointments and maintain accurate patient records.
• Handle phone calls, patient inquiries, and appointment reminders.
• Support billing processes and insurance documentation.
• Maintain cleanliness and organisation of the reception area.

Clinical Support:

• Assist doctors during procedures when required.
• Clean, prepare, and disinfect examination rooms and tools.
• Monitor stock levels of medical supplies and reorder as needed.
• Manage specimen collection, labelling, and transportation.