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Latihan Industri 
Lepasan Graduan & Berpengalaman Kerja Terkini Airlines Customer Service Executive - March Intake
Sepenuh Masa
MYR 2,900.00 - 3,500.00
Peringkat Tengah
1 tahun pengalaman
Customer Service (Customer Service - General)
(On Site) 40150 Shah Alam, Selangor, Malaysia
Airlines Customer Service Executive - March Intake
(On Site) 40150 Shah Alam, Selangor, Malaysia
Butiran Pekerjaan
- Manage inbound and outbound customer interactions across various communication channels.
- Deliver professional, accurate, and high-quality service while ensuring an exceptional customer experience.
- Build and maintain strong working relationships with internal and external stakeholders.
- Perform data entry tasks with a high degree of accuracy and efficiency.
- Consistently meet individual and departmental performance targets.
- Undertake any additional tasks or responsibilities as assigned by company leadership
Keperluan
- Minimum qualification: SPM or higher.
- Strong command of English (written and spoken).
- Excellent multitasking and problem-solving skills.
- Customer-focused mindset with a positive and service-oriented attitude.
- Able to adapt to changing priorities and handle situations with empathy, integrity, and professionalism.
- Willing to work on a Rotational shift, including weekends and public holidays.
- At least 1 year of customer service or airline-related contact centre experience is an added advantage.
- Fresh graduates are encouraged to apply.
Kemahiran
Latar Belakang Syarikat
IGT Services and Technologies KL Sdn. Bhd.
Nombor Pendaftaran SSM: 1271754-W
Latihan Industri Lepasan Graduan & Berpengalaman Kerja Terkini IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with 100% focus on customer experience,
IGT employs more than 25,000 customer experience and technology specialists providing services to 75 marquee customers globally. IGT’s global footprint consists of 30 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.
Foto Syarikat
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IGT Services and Technologies KL Sdn. Bhd.
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