Customer Service Pro Wanted! 🌟 Role Overview: Are you a people person who thrives on making every interaction count? We’re looking for a Customer Service Pro to handle emails and phone calls with flair, making sure every customer leaves with a smile. If you’re ready to help us up our game in service quality and keep our focus on the customer experience, we want you on our team! What You’ll Do: -Be a Communication Rockstar: Nail both verbal and written interactions with team members and customers. -Spot Opportunities: Always be on the lookout to enhance the customer experience and make things better. -Stay Organized: Keep your work on point with a keen eye for detail and a logical approach. -Handle Pressure Like a Boss: Manage busy times and deadlines without breaking a sweat. -Take Initiative: Make smart, proactive decisions to drive awesome results. -Research Like a Pro: Use your skills to find solutions and apply them with good judgment. -Team Player Vibes: Work well with others and adapt quickly to changes. -Level Up the Experience: Find new ways to make our customer service shine. -Positive Energy: Keep the workplace upbeat and encourage your teammates. -Professional Demeanor: Build credibility quickly with everyone you interact with. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srg-asia-pacific-sdn-bhd-job-customer-service-pro_-mandarin] ; Requirements:- What We’re Looking For: -Fluent in Mandarin and English (both speaking and writing). -SPM/Diploma/Degree in any field. -Fresh grads and retirees are totally welcome to apply. -1 year of experience in a related field is a plus. -Excellent communication skills and phone etiquette. -A customer-first mindset. -Great at multitasking, prioritizing, and managing your time. -Adaptable and resilient in a fast-paced environment. -Able to work independently as well as part of a team. Ready to make an impact? Apply now and join our awesome team! 🚀