-Working Location : CP Tower, Petaling Jaya  -Working hours : -9:00am – 6:00 pm (Monday to Friday) -10am – 4pm (ALT Saturday),Sun and PH closed -Salary range: Up to RM 2300 and above + Attendance Allowance of RM200 + Commission Range from RM500 and above -Language allowance provided (only for Mandarin speaker) Job Description: Sales and Lead Generation: -Make outbound calls to prospective customers to promote various insurance products. -Identify customer needs and recommend suitable insurance plans. -Follow up on leads provided by the company and convert them into sales. Customer Relationship Management: -Establish and maintain strong relationships with clients through professional communication. -Address customer queries and concerns effectively, providing accurate information about insurance policies. Target Achievement: -Meet or exceed individual and team sales targets and KPIs. -Ensure high conversion rates from leads to sales. Compliance and Documentation: -Adhere to all regulatory requirements and company policies during customer interactions. -Accurately record and update customer information in the CRM system. -Ensure timely submission of sales reports and documentation. Continuous Learning and Development: -Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques. -Adapt to feedback and improve performance to meet business objectives. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-brandt-international-job-outbound-customer-service-agent-digital-banking] ; Requirements:- 1. Must hold a Diploma or Degree in relevant fields. 2. At least 1-2 years of customer service experience in a contact center setting is required. 3. Minimum of 1 year experience in the Financial Services sector (e.g., Banking or Insurance). 4. Strong verbal and written communication skills in English are essential. 5. Knowledge of Mandarin is a plus. 6. Demonstrated strong interpersonal abilities and customer rapport-building skills. 7. Capable of thriving in a high-paced environment and managing heavy call volumes, live chat inquiries, and emails. 8. Proficient in Microsoft Office and familiarity with CRM systems. 9. Understanding of digital banking products and services.