Job Summary: We are looking for a motivated and tech-savvy IT Intern to join our Technical Support Services (TSS) team. This internship offers hands-on experience in IT support, infrastructure maintenance, and user troubleshooting within a dynamic corporate environment. The ideal candidate is eager to learn, reliable, and passionate about technology and service excellence. Key Responsibilities: -Assist the TSS team with day-to-day IT support tasks, including troubleshooting hardware, software, and network issues. -Support the onboarding and offboarding process for employees (e.g., setting up laptops, accounts, email access). -Maintain inventory records for IT equipment and update asset management logs. -Install, configure, and update operating systems, software applications, and security tools. -Perform routine checks on IT systems to ensure smooth operations. -Assist in documenting IT support processes and creating user guides or FAQs. -Support the team in coordinating and executing minor IT projects or upgrades. -Provide basic technical assistance to users and escalate complex issues to senior staff.   What You’ll Gain: -Real-world experience in IT support operations. -Mentorship from experienced IT professionals. -Opportunity to enhance technical, communication, and problem-solving skills. -A potential pathway to full-time employment upon completion (subject to performance and business needs).   Working Hours: Monday to Friday | 9:00 AM – 6:00 PM (On-site support required) Allowance: Monthly internship allowance provided. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srg-asia-pacific-sdn-bhd-job-internship-it-intern] ; Requirements:- Requirements: -Currently pursuing a Diploma or Degree in Information Technology, Computer Science, or a related field. -Strong interest in IT support, systems administration, and technical troubleshooting. -Basic knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals. -Strong problem-solving skills and attention to detail. -Good communication skills in English; Bahasa Malaysia or Mandarin is a plus. -Ability to work independently and as part of a team. -Eagerness to learn and adapt in a fast-paced environment.