Website and Web Application Maintenance: -Monitor and maintain the performance, availability, and security of websites and web applications. -Perform regular updates and upgrades to ensure that the websites and web apps are running smoothly and efficiently. -Troubleshoot and resolve issues related to website performance, user experience, and functionality. Technical Support: -Provide technical support for any issues related to web applications or website performance. -Coordinate with external vendors and IT teams to resolve complex technical problems. -Respond promptly to incidents or issues affecting the availability of web services. Security Management: -Ensure the security of web applications and websites by implementing security protocols and regular security checks. -Apply security patches and updates to avoid vulnerabilities and data breaches. -Perform regular backups to prevent data loss and maintain web application and website stability. Performance Optimization: -Conduct regular testing and analysis to identify opportunities for optimizing website performance, speed, and functionality. -Monitor website traffic and performance metrics to ensure a seamless user experience. Collaboration with Development Teams: -Work closely with web developers, designers, and marketing teams to implement new features, updates, and modifications to the website/web apps. -Ensure that web applications meet business requirements, user needs, and industry standards. -Collaborate with the marketing team to ensure the website is aligned with company branding and marketing objectives. Documentation and Reporting: -Create and maintain documentation for all technical processes, website configurations, and troubleshooting procedures. -Prepare and present reports on the status of website/web application maintenance, incidents, and performance to management. -Keep track of software version updates and changes, and manage version control. User Experience and Feedback: -Monitor user feedback on website performance and address any issues or concerns raised by users. -Propose and implement improvements based on user feedback to enhance the overall user experience. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-marketsense-ict-sdn-bhd-job-it-executive-1] ; Requirements:- -Diploma or Degree in IT, Computer Science, Multimedia, or related field.   -Proven experience in website design and development (HTML, CSS, JavaScript, PHP, etc.).   -Familiar with CMS platforms such as WordPress or Webflow.   -Knowledge of UI/UX principles and mobile-first design.   -Experience with SEO fundamentals and web analytics tools (e.g., Google Analytics, Search Console).   -Good troubleshooting and problem-solving skills.   -Ability to manage multiple projects and deadlines.   -Creative, detail-oriented, and a good team player.