About Us We are looking for a self-motivated and detail-oriented Admin Intern to join our team, which specializes in handling customer complaints for automotive used cars. This role involves data management, reporting, customer follow-ups, and administrative support. The ideal candidate should have basic proficiency in Google Sheets/ Excel, Google Slides/PowerPoint, and customer communication (not compulsory) No formal training sessions will be conducted, interns will receive hands-on guidance and support to help them understand the processes, tools, and best practices required for the role. You Day-to-Day Data Entry and Management: -Extract and update customer details from the CRM system into Google Sheets. -Ensure data accuracy and completeness by regularly checking for updates. Reporting and Analysis: -Prepare weekly, monthly, and ad-hoc reports using Google Sheets (tables, summaries, and charts). -Utilize pivot tables and formulas to analyze case data (e.g., case volume, resolution time). Presentation and Documentation: -Create reports and presentations using Google Slides or PowerPoint for internal use. -Ensure reports are clear, well-structured, and visually organized for management review. Customer Support (As Needed): -Conduct follow-up calls with customers when required. -Maintain professional and clear communication during interactions. General Administrative Support: -Assist in document preparation, filing, and organizing reports. -Perform other administrative tasks as required. You Know-how Develop Key Skills – Improve your data management, reporting, and communication skills in a real-world professional setting. Enhance Problem-Solving and Teamwork – Work on practical tasks that require critical thinking, organization, and collaboration with different teams. Strengthen Communication Skills – Gain experience in customer interactions, internal reporting, and professional correspondence, helping you build confidence in workplace communication. Exposure to CRM and Business Operations – Learn how customer service and complaint management systems function in a fast-paced and dynamic environment. Boost esume – Gain hands-on industry experience that will make you stand out in future job applications. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-carsome-job-internship-administrator] ; Requirements:- Requirements -Proficiency in Google Sheets (able to use formulas, pivot tables, and generate tables/charts). -Proficiency in Google Slides or PowerPoint (capable of creating clear, structured presentations). -Attention to detail – ability to maintain accurate and complete records. -Basic communication skills – confident in handling customer calls when needed. -Independent worker – able to manage tasks with minimal supervision after initial guidance. -Strong organizational skills – capable of tracking updates and maintaining structured reports. -Must commit to a minimum internship period of 6 months.