We are looking for a Junior DevOps Engineer with a focus on backoffice operations and support. This entry-level role is ideal for candidates with 0–2 years of experience in DevOps, Infrastructure, or related technical support. You will play a key role in monitoring systems, supporting day-to-day operations, documenting processes, and assisting senior engineers. This role is designed as a stepping stone for someone starting from Level 1 Technical Support and looking to grow into a full DevOps career. Key Responsibilities -Provide backoffice support by handling tickets, troubleshooting basic system issues, and escalating when needed. -Monitor system dashboards, alerts, and logs to help ensure uptime and stability. -Assist with recurring maintenance tasks such as patching, backups, and upgrades. -Support user onboarding, access requests, and simple IAM tasks. -Document standard procedures, runbooks, and onboarding guides. -Collaborate with DevOps and IT teams on small automation or deployment tasks. -Shadow senior engineers to gain exposure to CI/CD, Infrastructure as Code (IaC), and containerization. -Participate in incident response as a first-line contact and help with post-incident notes. Key Deliverables (First 3–6 Months) -Handle and resolve a set number of support/backoffice tickets per week. -Create or update 2–3 operational runbooks or support guides. -Take ownership of one recurring support process (e.g., log review, backup verification, patching checks). -Assist in setting up basic monitoring dashboards or alert rules. -Contribute to one small automation or scripting improvement under guidance. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-involve-asia-job-devops-engineer-0] ; Requirements:- Nice-to-Have -Familiarity with CI/CD tools (GitHub Actions, Jenkins, GitLab CI). -Exposure to cloud platforms (AWS, GCP, or Azure).Basic understanding of Infrastructure as Code (Terraform, CloudFormation, Ansible). -Linux basics and simple scripting (Bash/Python). -Exposure to Docker and containerization. -Awareness of monitoring tools (Prometheus, Grafana, Datadog, ELK). -Familiarity with IAM/security concepts (user permissions, access policies). -Experience with ticketing systems (Jira, ServiceNow, or equivalent). What We Offer -Competitive salary with growth opportunities -Remote work flexibility -Annual training/certification allowance -Health benefits -Mentorship and a clear career path into DevOps engineering