You will be working for a luxury watch company, and here is the job description RESPONSIBILITIES (A) Sales and Boutique Operations -Substitute/Replace Boutique Manager while his/her absence. -To maintain a respectable appearance while on duty according to Company’s regulation. -To fulfil your role as a staff of the Company by displaying and projecting a good image of courtesy, respectability and professionalism. -To ensure all staff maintain and present themselves in accordance to standards of the Company. -To provide guidance and assistance to junior staff in all processes. -Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective. -Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.  -In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.  -Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools. -Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events.  -To be proficient and point of reference in all IT/sales/CRM back office tools for the team.  (B) Assistance in staff supervision -To assist the Boutique Manager by leading and coaching the team in all aspects.  -Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company’s objectives.  -Take charge of staff and operation planning by managing monthly staff roster.  -Manage new hire by implementing appropriate training plans. -Oversee the administration and operational support on daily task and marketing events, ensure all are well documented. -Assist Boutique Manager to monitor performance and propose for improvement.  -To ensure all required reports such as sales reports, staff working hours and petty cash summary to be accurate and submitted within stipulated time period. (C) Effective Merchandising and Sales Promotion -To ensure availability and adequacy of attractive visual presentation of merchandise. -Liaising with visual merchandising and AandP Personnel on concepts/theme planning. -To oversee overall organization of visual presentation and merchandises by ensuring products are rotated in systematic manner and rearranged at periodical basis.  -To be work closely with marketing department and team in preparation of advertisements. -Be responsible in briefing the team on all AandP Programs.  [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-agensi-pekerjaan-rf-sdn-bhd-job-assistant-boutique-manager] ; Requirements:- Retail and Luxury Experience -Strong background in retail, preferably in luxury boutique or premium brands. -Experience in client servicing, store operations, and selling. -Leadership and People Management -Able to lead, coach, and supervise junior staff. -Experience managing rosters, new hire training, and staff performance. -Capable of motivating a team to meet sales targets and KPIs -Experience with front and back-office operations: merchandising, store maintenance, stock management, and daily operational tasks. -Understanding of sales reporting, petty cash handling, and basic administrative duties. -Strong ability to deliver first-class customer service. -Good product knowledge, presentation, and professional appearance  -Able to assist with internal/external events, client follow-ups, and relationship-building.  -Comfortable using IT/sales/CRM tools for reporting and daily operations.