Customer Experience Officer
Full Time (9:00AM - 6:00PM)
MYR 2,500.00 - 3,000.00
Middle Level
2 years experience
Customer Service (Customer Service - General)
(On Site) A-G-23, Eve Suite, Jalan PJU 1A/41, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia
Customer Experience Officer
(On Site) A-G-23, Eve Suite, Jalan PJU 1A/41, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia
Job Description
What You’ll Do
- Pitch SPEEDHOME, SPEEDRENO, and SPEEDFIX game-changing property services with passion.
- Be ready to make an impact across our ecosystem. Based on your strengths and our needs, you may join the operational teams of SPEEDHOME, SPEEDRENO, or SPEEDFIX, tackling challenges across our core services.
- Team up with CRM and AI tools to deliver seamless customer experiences.
- Collaborate with your team lead to streamline SOPs and close operational gaps.
- Create real impact by making tenancy effortless for landlords and tenants.
What’s in It for You
- Free Lunches: Feast on us every Wednesday and Thursday in the office.
- Explosive Growth: Thrive in a fast-paced startup where you’ll learn and grow at lightning speed.
- Real Impact: See your work transform the rental experience and solve real problems.
What We’re Looking For
- Killer Instinct: You attack challenges head-on and don’t stop until the job’s done.
- Hustle & Speed: You adapt fast, solve problems on the fly, and thrive under pressure.
- Accountability: You own your results and deliver on promises, no excuses.
- Customer Obsessed: You stay cool, empathetic, and focused, even when the heat’s on.
Job Requirements
Requirements
- Degree Holder (fresh grads welcome, but 1-2 years of telemarketing or customer-facing experience is a big plus).
- Fluent in Bahasa and English; Mandarin speaking is a bonus.
- Organized, detail-obsessed, and hungry to learn.
Who You Are
- A relentless go-getter who thrives on smashing goals.
- A dependable closer who gets it done, every time.
- A process-driven person who improves systems while following them.
- A customer champion who lives to deliver value.
Who You’re Not
- Afraid of change or slow to adapt.
- A lone wolf who ignores teamwork or skips SOPs.
- Someone who shies away from big challenges.
Ready to dominate? Apply now and help us redefine property rentals with grit, precision, and unstoppable drive!
Skills
Benefits
About The Company
Speedhome Technology
SSM Registration Code: 1176587-M
To make home rental as great as renting and living in a 6-star hotel.
Established in 2015, Speedrent Technology SDN BHD is a licensed insurance agency with the vision to enhance home rental protection and improve renting efficiency by combining insurance protection and technological innovation.
With Allianz General Insurance as our official rental insurance provider since 2017, landlords can secure their property with insurance protection up to RM42,000 while tenants can rent with Zero Deposit.
In 2019, we started a new chapter by rebranding our platform as SPEEDHOME (previously known as Speedrent). SPEEDHOME continues the initiative to improve home rental protection and enhance the drive to empower landlords and tenants with a safer and more reliable rental platform through technological innovation.
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Speedhome Technology
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