Internship 
Fresh Grads & Experienced Latest Job Customer Service Executive
Full Time (8:00AM - 5:00PM)
MYR 2,000.00 - 2,600.00/mth
Junior
1 year experience
Customer Service (Customer Service - General)
(On Site) 11900 Bayan Lepas, Penang, Malaysia
Customer Service Executive
(On Site) 11900 Bayan Lepas, Penang, Malaysia
Job Description
- Receive Purchasing Order (PO) of existing Products / Models.
- Process sales order & follow-up with Production on progress of order until delivery to customers on the set deadlines.
- Coordinate with Traffic Department for shipment to customers.
- Provide timely information for Material Planning to ensure delivery to customer on the set deadline.
- Prepare accurate and timely information in E-Schedule in order to ensure effective operation of delivery and logistic.
- Prepare a clear and accurate master copy of work order in accordance to the description of customer specification.
- Coordinate delivery of samples to customer upon request from BD Manager.
- Audit Finished Goods Store on the actual quantity storage of finished goods when necessary.
- Knowledge of up-to-date the location of each item and balance quantity.
- Respond to customer for non-moving stock, and for the disagreeable storage with the intention to reduce the stock level.
- Process sales order according to customer requirement and stock balance.
- Arrange with transport for oversea shipment.
- Liaise with customer constantly for forecast for production planning and capacity.
- Consistently update customer on the delivery schedule.
- Prompt response to customer enquiry or complaint.
Job Requirements
- Diploma or higher in any discipline with experience in similar field.
- Fresh graduates are encouraged to apply.
- Able to communicate in English.
- Able to prepare document accurately.
- Able to do production planning.
Skills
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