应届毕业生 & 经验工作者最新工作

Customer Service Executive

全职 (8:00AM - 5:00PM)

MYR 2,000.00 - 2,600.00/mth

初级

1 年经验

Customer Service (Customer Service - General)

(办公室) 11900 Bayan Lepas, Penang, Malaysia

Customer Service Executive

(办公室) 11900 Bayan Lepas, Penang, Malaysia

职位详情

Receive Purchasing Order (PO) of existing Products / Models.
Process sales order & follow-up with Production on progress of order until delivery to customers on the set deadlines.
Coordinate with Traffic Department for shipment to customers.
Provide timely information for Material Planning to ensure delivery to customer on the set deadline.
Prepare accurate and timely information in E-Schedule in order to ensure effective operation of delivery and logistic.
Prepare a clear and accurate master copy of work order in accordance to the description of customer specification.
Coordinate delivery of samples to customer upon request from BD Manager.
Audit Finished Goods Store on the actual quantity storage of finished goods when necessary.
Knowledge of up-to-date the location of each item and balance quantity.
Respond to customer for non-moving stock, and for the disagreeable storage with the intention to reduce the stock level.
Process sales order according to customer requirement and stock balance.
Arrange with transport for oversea shipment.
Liaise with customer constantly for forecast for production planning and capacity.
Consistently update customer on the delivery schedule.
Prompt response to customer enquiry or complaint.