-Carry out end-to-end implementation tasks, including system setup, configuration, testing, and client training. -Follow established SOPs and maintain accurate documentation such as Service Notes and CRM updates. -Provide post-implementation support to ensure smooth project handover and client satisfaction. -Collaborate with Sales, RandD, and Support teams to resolve issues and contribute feedback for process improvement. -Ensure high levels of customer satisfaction by delivering quality implementations, timely support, and effective communication throughout the project lifecycle. -Report progress and any challenges to the Team Lead for escalation and guidance. -Participate in knowledge sharing and continuous improvement initiatives within the team. -Support implementation efforts in international markets as assigned. -Learn and develop knowledge of multiple company products to effectively manage and implement projects across different product lines. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-auto-count-sdn-bhd-job-implementation-consultant] ; Requirements:- -Diploma or bachelor’s degree in computer science, IT, or a related technical field. -At least 1 year of IT desktop, technical support, or a similar technical role experience preferred. -Proficient in troubleshooting hardware, software, and basic network issues. -Strong troubleshooting and problem-solving skills. -Strong communication and customer service skills. -Able to work independently and as part of a team.
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