Customer Service Assistant (Indoor Sales) - Mandarin
Full Time (8:30AM - 6:00PM)
MYR 3,000.00 - 4,500.00
Middle Level
2 years experience
Sales - Corporate (Sales Executive/Account Manager)
(On Site) 47301 Petaling Jaya, Selangor, Malaysia
Customer Service Assistant (Indoor Sales) - Mandarin
(On Site) 47301 Petaling Jaya, Selangor, Malaysia
Job Description
Work Locations: Klang | Petaling Jaya (PJ) | Kepong | Cheras | Kajang
Working Days: 5-Day Work Week
Working Hours: 8:30 AM – 6:00 PM
Remuneration: Basic Salary + Commission + Incentive
Position Description
Responsible for handling customer enquiries, recommending suitable corporate gift products and printing solutions, preparing quotations, following up with customers, processing confirmed orders, and achieving assigned sales targets. This is an office-based sales position focused on customer service, sales conversion, and order coordination.
Job Description :
· Handle customer enquiries through WhatsApp, phone calls, email, and walk-in customers.
· Prepare accurate quotations and send them to customers promptly.
· Follow up with existing customers to generate repeat orders and new sales opportunities.
· Handle customer complaints or order issues professionally and coordinate internally for solutions.
· Achieve the individual monthly sales target assigned by the company.
· Perform other sales and administrative duties assigned by the Sales Manager.
Job Requirements
Requirements
Good communication and customer service skills, basic computer knowledge, attention to detail, and willingness to learn are essential. Candidates should be comfortable communicating with customers, following up on sales, and working towards monthly sales targets.
Skills
About The Company
Mygift Universal Sdn Bhd
SSM Registration Code: -
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Mygift Universal Sdn Bhd
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