JOB SCOPE – RETAIL ASSISTANT
🛍️ Sales & Customer Service
Greet and assist customers in a friendly manner
Recommend suitable products based on customer needs
Explain product features, sizing, and usage
Encourage add-on sales and promotions
 
🏪 Shop Operations
Maintain shop cleanliness and neat product displays
Arrange and restock merchandise
Ensure price tags and displays are correct
Monitor stock levels and inform supervisor when low
 
💰 Cashier Duties
Handle cash and cashless payments
Issue receipts and ensure correct billing
Manage daily sales records (basic level)
 
📦 Stock Handling
Assist in receiving and checking new stock
Help with simple stock counting and labeling
Report damaged or missing items
 
📱 Basic Online Support (Optional / Bonus)
Assist with WhatsApp or social media customer enquiries
Pack online orders (if required)