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Glob Pro Brainhunters Sdn Bhd

Customer service

Sepenuh Masa (7:00AM - 3:00PM)

MYR 4,000.00 - 5,000.00

Junior

1 tahun pengalaman

Customer Service (Customer Service - General)

(On Site) Persiaran TRX, TRX, Tun Razak Exchange, TRX, 55188 Ampang, Kuala Lumpur, Malaysia

Customer service

(On Site) Persiaran TRX, TRX, Tun Razak Exchange, TRX, 55188 Ampang, Kuala Lumpur, Malaysia

Butiran Pekerjaan

Job Responsibilities
● Competent in handling a range of banking enquiries to successfully support a
customer in their banking needs.
● Handling inbound and outbound (where appropriate) customer interactions.
● Delivering a strong customer experience through each interaction, demonstrating
ownership to drive first call resolution.
● Promotes and encourages the highest level of customer service in every interaction.
● Ability to effectively manage work schedules well, by being ready and available to
handle customers’ enquiries efficiently.

Keperluan

Requirement
● 1At least 1 year experience in Customer Service (inbound/outbound)
● Ability to work in a high-volume, fast paced changing environment as required.
● Proficiency with personal computers and basic software packages and specialised
applications.
● Excellent communication skills and is polite and friendly at all times.
● Equipped to deal with customer conversations by displaying patience and empathy.
● Ability to follow processes and procedures to mitigate risk/errors.
● Must be competent to handle a set of core skills required for the role which includes
general banking and credit card queries.
● For Bilingual will be serving market such as MY/AU/SG, and as for Trilingual will auto
handling US market (permanent night shift)

Bahasa Yang Diperlukan

Bahasa Inggeris Bahasa Cina

Kemahiran

Diperlukan (Mesti) Diutamakan (Tambahan)

Faedah

Shift Allowance

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Glob Pro Brainhunters Sdn Bhd

Nombor Pendaftaran SSM: -

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Glob Pro Brainhunters Sdn Bhd

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