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Customer Service Agent (Digital Banking) - CP Tower near Phileo Damansara MRT Station (KG11) - Intake - 16TH MARCH 2026

  • 2026-03-12

MYR 2,500.00 - 3,500.00

Phileo Damansara, Petaling Jaya, Kuala Lumpur, Malaysia

Customer Service Agent (Digital Banking) - CP Tower near Phileo Damansara MRT Station (KG11) - Intake - 16TH MARCH 2026

Butiran Pekerjaan

 Our client a well established BPO is seeking a talented and enthusiastic Customer Service Agent (Digital Banking) to join our dynamic team in Petaling Jaya, Selangor (walking distance from Phileo Damansara MRT Station (KG11) . This is a contract position that will allow you to apply your excellent customer service skills to support our clients' digital banking needs.  -Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously. -Providing accurate information and resolving customer issues related to digital banking products and services. -To meet the Key Performance Indicator (KPI) monthly. -Assisting customers with online banking, mobile banking, and other digital banking related inquiries. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-kaali-hr-sdn-bhd-job-customer-service-agent-digital-banking-cp-tower-near-phileo-damansara-mrt-station-kg11-intake-16th-march-2026] ; Requirements:-  What we're looking for -Minimum SPM holder with least 1 year of experience in a customer service or call centre environment, preferably in the financial services or digital banking sector. SPM leavers are freshers are encouraged to apply as well. -Strong communication and interpersonal skills with the ability to engage with customers effectively -Excellent problem-solving and critical thinking abilities to handle customer queries and complaints -Fluency in English and Bahasa Malaysia, with the ability to communicate effectively in both languages. The ability to speak in Mandarin will be an added advantage.

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KAALI HR SDN. BHD.

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© Hakcipta 2026 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
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