CUSTOMER RELATIONSHIP EXECUTIVE (KEY ACCOUNT-MODERN TRADE SALES)
Sepenuh Masa (8:30AM - 6:00PM)
MYR 3,000.00 - 4,500.00/mth (Boleh dirunding)
Peringkat Tengah
1 tahun pengalaman
Sales - Corporate (Sales Executive/Account Manager)
(On Site) 8A, Jln Raja Arfah 1, Segambut, 51200 Kuala Lumpur, Kuala Lumpur, Malaysia
CUSTOMER RELATIONSHIP EXECUTIVE (KEY ACCOUNT-MODERN TRADE SALES)
(On Site) 8A, Jln Raja Arfah 1, Segambut, 51200 Kuala Lumpur, Kuala Lumpur, Malaysia
Butiran Pekerjaan
- Manage and maintain strong relationships with key modern trade customers and retail chains.
- Act as the main point of contact for assigned key accounts, ensuring excellent customer service and timely follow-up.
- Develop and execute sales plans to achieve sales targets and grow existing accounts.
- Coordinate product listings, new product launches, promotions and seasonal campaigns with customers.
- Monitor sales performance, stock levels, orders and product movement across key accounts.
- Identify new business opportunities and recommend suitable products and promotional activities to customers.
- Conduct regular customer visits and store checks to monitor product visibility, merchandising and promotional execution.
- Coordinate with internal teams including Sales, Marketing, Operations, Warehouse and Finance to ensure smooth order fulfilment and customer support.
- Prepare sales reports, sales forecasts and account updates for management review.
- Handle customer enquiries, feedback and issues professionally, ensuring timely resolution.
- Monitor market trends, competitor activities and customer needs to identify opportunities for business growth.
- Support E-commerce activities, including product updates, promotions, campaigns and coordination with relevant internal teams.
- Support company events, exhibitions and promotional activities, including preparation, coordination and on-site execution when required.
- Assist in coordinating promotional materials, displays and product arrangements for retail and event activities.
- Support other sales and business development initiatives as assigned by superior
Keperluan
- Diploma/Degree in Business, Marketing, Sales, Retail management or related field.
- 1–3 years’ experience in Sales, Key Account, Modern Trade or Retail.
- Strong communication, negotiation & customer relationship skills.
- Sales-driven, proactive and target-oriented.
- Interest or experience in Modern Trade & E-commerce.
- Willing to support events, exhibitions & promotional activities.
- Good Microsoft Office skills.
- Valid driving licence and willing to travel for customer visits.
- Good command of English, Mandarin and Bahasa Malaysia
- Fresh graduates with strong communication, analysis skills and a passion for sales are welcome to apply.
Kemahiran
Faedah
Medical Claim
Training Provided
Employee Discounts Benefits
Free Parking
Free Snacks
Company Trip
Petrol Allowance
Phone Allowance
EPF & Socso
Annual Leave
Bonus
Incentives
Career Progression / Advancement
Transportation Allowance
Company Laptop
Uniform Provided
Medical Leave
Marriage Leave
Compassionate Leave
Latar Belakang Syarikat
NEW ERA ENTERPRISES SDN BHD
Nombor Pendaftaran SSM: 028726-W
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NEW ERA ENTERPRISES SDN BHD
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© Hakcipta 2026 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
© Hakcipta 2026 Job Majestic Sdn. Bhd., registered in Malaysia (Company No: 201701037852 (1252023-X))