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Inbound Sales Representative

Full Time

MYR 3,000.00 - 4,000.00/mth

Junior

1 year experience

Customer Service (Call Centre Executive)

(On Site) Kelana Centre Point, Petaling Jaya, 47301 Petaling Jaya, Selangor, Malaysia

Inbound Sales Representative

(On Site) Kelana Centre Point, Petaling Jaya, 47301 Petaling Jaya, Selangor, Malaysia

Job Description

  • Handle inbound calls, emails, or chats from potential and existing customers.
  • Understand customer needs and recommend suitable products or services.
  • Convert inquiries into sales opportunities through persuasive communication.
  • Provide accurate product information, pricing, and promotions.
  • Update and maintain customer records in the CRM system.
  • Collaborate with the marketing and customer service teams to improve conversion rates.
  • Meet or exceed monthly sales targets and performance KPIs.

Job Requirements

  • Fluent English communication skills (both verbal & written).
  • Minimum 1 year experience in call center / sales / customer service.
  • Good listening and problem-solving skills.
  • Positive attitude, motivated by targets and incentives.
  • Willing work as Rotational Shift.

Required Language

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Skills

Required (Must) Preferred (Add-on)
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