Job Summary
This role is responsible for welcoming clients and their pets, managing front-desk tasks, and ensuring smooth clinic operations. You must enjoy being around animals and be able to work in a busy, fast-paced environment.

Scope of Work

• Attend to clients and receive pets for appointments
• Manage the clinic waiting area and maintain cleanliness
• Communicate with customers (in person and by phone)
• Handle basic enquiries and customer complaints
• Schedule appointments and update records
• Process payments and daily administrative tasks
• Promote and sell products such as food, supplements, and accessories