Roles and responsibilities: -Meets predetermined and assigned productivity targets and quality standards.  -Understanding of assigned Unit of work in the investigation process.  -Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process.  -Leverages appropriate operational tools and applications to find the data. -Ability to successfully navigate websites.  -Understands and adheres to workflow directions.  -Participate in performance improvement plans for self- development.  -Performs a variety of routine standard tasks  [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-tech-mahindra-job-kyc-associate-mandarin-speaker] ; Requirements:- Language: Mandarin proficiency + Basic English Location: WFO in Cyberjaya Address: Tech Mahindra ICT Services, i Tech Tower, Jalan Impact Cyberjaya, 63000, Selangor Shifts: Between 8 AM to 5PM / 3PM to 12 AM (2 shifts), shift allowance for afternoon shift provided Working days: Monday to Sunday (2 weekly days off) Eligibility: Freshers from any background/Experienced professionals No specific domain/Industry experience required -Validating -KYC -Critical thinker -Documentation and verification -Detail oriented -Non-voice -Reading and writing capability