-Scout for potential shippers and business opportunities within the store’s surrounding area. -Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers. -Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients. -Align store-level sales efforts with regional strategies set by the Area Sales Manager. -Train store staff to upsell and cross-sell products to maximize revenue from new and existing customers. -Encourage existing customers to refer new clients by implementing referral incentive programs. -Drive sales and revenue growth by executing business strategies. -Monitor store performance against sales targets and KPIs. -Identify and implement strategies to increase foot traffic and customer retention. -Ensure smooth day-to-day operations across all assigned stores. -Implement and monitor standard operating procedures (SOPs). -Optimize processes to improve efficiency and reduce operational costs. -Ensure high customer service standards across all stores. -Address customer complaints and implement service improvements. -Monitor customer feedback and make necessary adjustments to enhance satisfaction. -Recruit, train, and mentor staff. -Conduct regular team meetings and performance evaluations. -Develop a high-performance service culture and ensure employee engagement. -Ensure stores comply with company policies, safety regulations, and legal requirements. -Monitor financial reports, expenses, and operational budgets. -Provide regular performance updates and reports to senior management. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ninja-van-job-executive-retail-sales-0] ; Requirements:- -Minimum qualifications: Diploma, with relevant industry experience. -Work experience: More than 2 years of experience working in retail stores. -Professional fluency in English and Bahasa Malaysia; Mandarin is an added advantage. -Proven success in being a team leader of a fully functional team. -Hands-on work experience with a proven track record in reaching and exceeding goals. -Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions. -Effective verbal communication, with the ability to serve a wide range of customers. -Own transportation required.