-Engage with customers via phone, email, and chat to provide information about products or services.  -Actively listen to customer inquiries and concerns, addressing them promptly and professionally.  -Build rapport with customers to understand their needs and preferences.  -Effectively promote and sell products or services to meet and exceed sales targets. -Identify opportunities to upsell or cross-sell additional products based on customer needs. -Provide accurate and detailed information to assist customers in making informed purchasing decisions. -Assist customers with order placement, payment processing, and tracking shipments.  -Ensure accuracy in order processing and address any issues related to orders. -Address customer complaints and concerns in a timely and effective manner.  -Collaborate with other departments to resolve complex issues and ensure customer satisfaction.  [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-solid-horizon-sdn-bhd-job-sales-executive-2] ; Requirements:- • Proven experience in customer service and sales roles.  • Strong communication and interpersonal skills.  • Ability to work in a fast-paced environment and meet sales targets.  • Positive attitude and a passion for delivering exceptional customer service.  • Diploma, Degree qualifications preferred.  • Chinese candidate is welcome to apply