-1.NF MY Leadership and Commercial Growth -Lead and manage the Malaysia Ninja Freight business unit with full commercial accountability. -Drive acquisition of new clients and retention of existing accounts across Malaysia. -Use market insights and data analytics to develop go-to-market strategies, optimize pricing, and drive commercial decisions. -2.Sales and Account Management -Act as the lead point of contact for key clients within Malaysia, ensuring high levels of customer satisfaction and long-term retention. -Collaborate closely with Singapore and other regional teams (TH, ID) on cross-border deals. -Ensure all opportunities are properly tracked and updated in the internal CRM (within fr8labs) to maintain data integrity and accurate forecasting. -3. Solutioning and Quotation -Collaborate with Operations, Solutions, and Procurement teams to develop end-to-end freight solutions tailored to client needs. -Ensure timely and competitive quotation turnaround with strong value propositions. -Support complex deal structuring, including international shipments, vendor management, and custom solutions. -4. Cross-Functional Collaboration -Liaise with regional agents, operations, and vendors to ensure seamless execution of shipments from origin to destination. -Ensure all SOPs are followed on Fr8labs, including vendor onboarding, pricing, invoicing, and operational execution. -Resolve operational or shipment issues proactively by leveraging freight forwarding expertise and cross-functional collaboration. -5. Operational Excellence and Compliance -Oversee the implementation and adherence to commercial SOPs covering the entire shipment lifecycle,  from confirmation to delivery. -Ensure accurate and timely onboarding of customers and vendors, and manage all commercial workflows via fr8labs/ CRM -Drive system adoption, CRM hygiene, and compliance across all stages of the sales and fulfillment process. -6. Market Research and Analysis -Conduct market research to identify new business opportunities and industry trends -Analyze competitor and market conditions to develop strategies for business growth. -Stay up-to-date on market trends and competitive activity. -7.Business Development  -To identify and initiate quality business opportunities with new customers targeting SME and large size companies  with decent size of logistics activities.  -Develop and implement sales strategies business development plans to achieve  revenue and margin targets. -Convert marketing generated lead into successful deals while proactively developing your own pipeline -Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.  -Prepare and deliver sales presentations and proposals to prospective clients. -Negotiate contracts and terms of agreements, aiming to maximize profitability while maintaining customer satisfaction.  -Collaborate closely  with internal  departments including operation, customer service, finance to ensure seamless execution of customer requirements.  -Find new opportunities through cold-calling or referrals [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ninja-van-job-regional-business-development-freight-sales-manager] ; Requirements:- -7- 10  years experience in freight forwarding industry -Business development marketing freight forwarding products -Pricing and Solutioning experience across carriers or consolidators -Operational experience managing full shipment journey -Strong Excel / Google suite / data management skills -Strong communication skills -Strong attention to detail -Ability to deal with ambiguity -Stakeholder Management -Proven customer Success and strong retention ability -Knowledge of CRM and FMS essential -Bachelor’s Degree in any field