Retail and Luxury Experience -Strong background in retail, preferably in luxury boutique or premium brands. -Experience in client servicing, store operations, and selling.   Leadership and People Management -Able to lead, coach, and supervise junior staff. -Experience managing rosters, new hire training, and staff performance. -Capable of motivating a team to meet sales targets and KPIs. Boutique Operations Knowledge -Experience with front and back-office operations: merchandising, store maintenance, stock management, and daily operational tasks. -Understanding of sales reporting, petty cash handling, and basic administrative duties.   Customer Experience Skills -Strong ability to deliver first-class customer service. -Good product knowledge, presentation, and professional appearance.   Event and Client Relationship Management -Able to assist with internal/external events, client follow-ups, and relationship-building. Technical Skills -Comfortable using IT/sales/CRM tools for reporting and daily operations. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-agensi-pekerjaan-rf-sdn-bhd-job-boutique-welcome-host] ; Requirements:-  Customer Service Skills -Strong customer service experience (hospitality, retail, front desk, concierge, receptionist, etc.). -Able to greet, assist, and manage customer flow professionally. -Comfortable serving guests (e.g., beverages, welcome materials). Communication Skills -Good communication skills in English (and other languages are a plus). -Able to handle phone calls and emails politely and efficiently. -Able to coordinate customer appointments with sales staff clearly and accurately.   Administrative and Coordination Skills -Experience with basic admin tasks: scheduling, data entry, handling CRM, updating calendars, tracking emails. -Ability to assist with roster planning and support boutique operations.   Multitasking and Organisation -Able to manage incoming calls, emails, and walk-in visitors at the same time. -Strong attention to detail — recording appointments, tracking client communications, and ensuring accuracy.   Professionalism and Presentation -Well-groomed, professional appearance (front-of-house role). -Friendly, warm, and confident in interacting with clients.   Boutique/Front Office Support -Experience monitoring boutique access, informing staff of guest arrivals, and ensuring the front area is always neat and presentable.