-Assist in the Order-To-Cash Collection cycle which encompasses the order acceptance cycle, delivery and installation cycle and cash collection cycle. -Actively participate in daily sales order management activities encompassing document, information, product and operations workflows. -Jointly responsible for the overall achievement of company revenue, inventory and customer fulfilment targets.  -Ensure timely and flawless creation of sales order in the enterprise computer system and processing of the same to meet customer request date. -Swiftly engage with external customers, internal customers and service providers to swiftly resolve product quality issue, delivery disputes and invoice and product discrepancy. Keep superior informed and obtain appropriate guidance. -Responsible for the achievement of all sales order management related Key Performance Indicators(KPIs) as determined by the corporate operations and management from time to time. -Jointly responsible for complete and accurate receivable master data set-up including assisting in the performing credit evaluation of new customers. ·         Jointly assist in determining and reviewing the payment terms and credit limit of customers from time to time. -Create sales order in the enterprise computer system and route the same for discount approval by approving authority prior to processing. ·          -Reserve inventories in the enterprise computer system to fulfil expected customer order and closely follow-up on such order. To subsequently release reserved inventories when customer order is not forthcoming. ·         -Highlight to superior on any obstacle encountered during the order acceptance cycle, delivery and installation cycle and cash collection cycle for guidance and affirmative action. ·          -Facilitate submission of relevant proof of delivery and related documents as required by customer to secure full payment and timely collection of receivables. ·          -Audit proof of delivery document to ensure no amendment on delivery order or invoice by customer. To engage customer and/or service provider in the event of amendments. ·          -Ensure smooth and timely processing of customer orders, creation of corresponding sales order and coordinate with logistics on time delivery of goods from warehouse to customers. ·          -Negotiate with customers on any anticipated delay in deliveries, installation or testing and obtain alternative schedule for delivery, installation or testing. ·      -Expedite and coordinate with the field sales and service and engineering teams on delivery, installation and testing with customer. ·          -Alert inventory management on insufficient inventories to fulfil routine customer orders and manage customer expectation accordingly based on availability commitment by inventory management. ·          -Assist in the periodic inventory count and ensure sales order transaction cut-off and resumption dates are communicated to stakeholders and observed strictly. ·          -Ensure the full and timely collection of receivable through persistent liaison with salesperson and customers. ·          -Jointly involve in project management of large installations to ensure coordination of tasks, complete and accurate documentation, proof of product and service delivery and formal user acceptance. ·          -Ensure complete and accurate documentation and timely compilation of proof of delivery(POD) documents and record keeping. Match and file all corresponding documents in an orderly fashion to ensure quick retrieval. ·        -Responsible for developing, maintaining and updating the Standard Operating Procedures and Policy manuals, and to strive for standardization where possible and conduct periodical audit. ·          -Constantly work with stakeholders towards Improvement Projects to institute best practices to improve the process flow of operations activities ·         Ensure the completeness, accuracy and integrity of data and transactions in the enterprise computer system at all times ·          -Assist in all mergers and acquisition activities to ensure complete integration of merged and acquired businesses or entities ·          -Regularly liaise with sales support on the status of quotation, letter of award and corresponding customer order. ·          -Constantly challenge the work processes to reduce cycle time and increase productivity. ·          -Follow-up and ensure POD at every step of the cycle is in order and returned within reasonable timeframe. Capture the POD details into the enterprise computer system where applicable.   [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ids-medical-systems-m-sdn-bhd-job-internship-sales-order-management] ; Requirements:- -Candidate must at least possess a Diploma, Advanced /Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/ Management or equivalent in Logistic Management or equivalent. -Fluent in both written and spoken English and major local languages. -Basic working knowledge with Ms Office applications. -Be reasonably detailed, numerate and analytical