-Assist level support end user -Diagnose and resolve hardware, software, and network issues -Install, configure, and maintain computer system and applications -Manage IT service desk tickets timely and maintain accurate records -Escalate complex issues to higher level support members -Assist in set up and deployment of new software and hardware -Provide training and guidance to users on IT Best Practices -Collaborate with other IT members to improve service delivery  [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-jabil-circuit-sdn-bhd-job-internship-it-help-desk] ; Requirements:- -Diploma and above -Mandarin literate -Well verse in IT related software, hardware, and network knowledge -Team player