Job Description: -We are looking for a dedicated and customer-oriented Mandarin-speaking Customer Service Executive to manage voice call, live chat and email support. -The role is responsible for responding to customer enquiries in a timely and professional manner via live chat and email platforms. -Handle customer enquiries through live chat and email in Mandarin (simplified/traditional) and English.  -Provide accurate information regarding products, services, and company policies. -Resolve customer complaints efficiently and escalate issues when necessary. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-kaali-hr-sdn-bhd-job-customer-service-executive-must-be-able-to-read-write-speak-traditional-mandarin-lrt-subang-jaya-kj29] ; Requirements:- Job Requirements: -Proficient in Traditional Mandarin (read and write) is a MUST -SPM with at leasr 1 year experience in customer service. Diploma and Degree holder without experience may apply. -Good written communication skills in TRADITIONAL MANDARIN. -Basic computer literacy and typing skills. -Customer-focused with strong problem-solving ability. -Prior experience in customer service or online support is an added advantage. -Must be willing to work from office at UOA Business Park, Shah Alam (LRT Subang Jaya (KJ29). walking distance from office.