Job Scopes: 

Customer Service & Front Desk Operations

• Greet members and guests warmly as they arrive and exit the gym.
• Answer phone calls, emails, and in-person inquiries professionally and efficiently.
• Provide accurate information about gym services, membership options, class schedules, and promotions.

Membership Inquiries and Administrative Tasks

• Process new memberships, renewals, cancellations, and payment transactions.
• Maintain accurate records of member information and attendance.

Scheduling & Coordination

• Schedule appointments for personal training sessions, fitness classes, and facility bookings.
• Coordinate daily schedules with trainers and staff to avoid conflicts.