Collection Team Leader

Salary: RM4,000–RM5,000 (negotiable based on experience and capabilities)

Job Responsibilities:

• Manage the collection team, and arrange daily order allocation and follow-up tasks.

• Monitor the collection progress, payment recovery performance, and employee work status.

• Train new hires and provide guidance on collection call scripts and system operations

• Compile daily collection reports and report to the management.

• Ensure the team handles customer data and collection operations in accordance with company regulations.