We are seeking a proactive and highly organised Operations Assistant to support the smooth execution of business operations within a growing professional services firm. This role is ideal for someone who thrives in a fast-paced environment and takes ownership of improving processes, coordination, and operational efficiency. A successful candidate will not only manage day-to-day operations but also actively contribute to improving workflows, systems, and overall business performance.

Key Responsibilities:

Operations & Workflow Management

• Maintain and update internal job management systems 
• Monitor outstanding tasks and identify bottlenecks or delays
• Coordinate with team members to ensure timely completion of tasks
• Improve workflow visibility and accountability across teams

Project & Coordination Support

• Assist in managing internal projects, timelines, and deliverables
• Track progress and ensure alignment with business priorities
• Support cross-functional coordination and communication

Calendar & Meeting Management

• Manage leadership calendars and scheduling priorities
• Organise structured and effective internal meetings
• Prepare meeting agendas and track follow-up actions

Process Improvement & Systems Support

• Identify opportunities to improve internal processes and systems
• Support implementation of new tools, workflows, and improvements
• Assist in driving operational efficiency initiatives

Administrative & Operational Support

• Provide day-to-day operational and administrative support to management
• Support documentation, reporting, and coordination tasks as required